Willdesk offers powerful AI features, including AI Assistance and AI Agent. It supports all communication channels, including:
  • Live Chat
  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Email
These functionalities rely on your knowledge base and AI action to work effectively. Maintaining a well-organized and comprehensive knowledge base is crucial to ensure the AI delivers accurate and relevant responses.
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For more information about AI functions, please refer to the following documents