Automation Rule Action -> Forward to Email Address
planned
S
Shane Cook
We get a lot of email invoices from our suppliers to our inbox that we have to forward to a specific email address to our accounts department. It would be great if one of the Automation Rule "then" options was to be able to forward the ticket (and any attachments) to a specified email address, then close the ticket automatically. We could populate the IF fields with specific email addresses and keywords like Invoice.
Willdesk
planned
Willdesk
Thank you very much for your feedback, your requirements have been included in the requirements pool, your requirements are valuable and we will update them as soon as possible, once they are released, we will keep you informed!